Meet the Team

Qualified experts ready to assist

Austin

– Operations Coordinator

Austin is tasked with answering the phones, emails, and assisting walk-in clients in our Charlottesville office. Even with averaging over 100 incoming phone calls a day, he still has time to assist clients with issues, manage our techs’ schedules, & accept incoming work orders. Don’t be fooled-Austin is much more than a receptionist, and can help with some technical issue without having to transfer you at all.

Brian

– Software Technician

Starting back in high school, Brian has been developing a wide breadth of IT knowledge, from SQL, to AWS, to multiple programming languages. From his lessons as well as personal experience, Brian can solve most problems that arise, but really shines when it comes security, SQL and general software troubleshooting. With the increasing complexity of modern software, he can help get them sorted out.

Charles

– Systems and Software Technician

Charles fills a productive role at Top Notch Computers, seamlessly working between software and hardware alike. He has a unique prospective on approaching problems, as outside of Top Notch, Charles works with the local Fire Department. From this, he’s honed his quick thinking and problem solving skills to resolve most problems technology can throw at him. With his experience from both on and off the job, Charles is an invaluable asset for assisting commercial and residential clients alike.

Christian

– Principal & Founder

When Christian was 19 years old, he started a part-time computer business out of his basement apartment. Almost 20 years later, he’s still working overtime leading one of the most talented IT groups in the region. Christian has been featured on CBS, NBC, and FOX as a recognized authority in IT administration and cybersecurity. A product of working-class Northwest Detroit, Christian knows firsthand what it’s like to live and work within a budget while still producing results.

Chris

– Senior Support Engineer

Serving as a Senior Support Engineer Chris is well trained and knowledgeable in multiple areas including, but not limited to, Windows/Mac/Linux Systems, enterprise/consumer hardware and software, network management, structured wiring, Android/iPhone mobile devices, data recovery, and overall PC repair. Chris is a one-of-a-kind person who lives and breathes technology. Over the years he has transformed his hobby and passion for technology into a successful career.

Dale

– Repair & Remote Tech

Dale brings with him years of hardware & helpdesk support from his previous training & career working in the IT medical field. At Top Notch, he spends most days repairing computers, meeting with clients, and assisting end-users with desktop support issues. He also assembles more of our hand-built workstations & servers than any other tech. Broken computers, software issues, and viruses are all no match for this guy.

Garnett

– Senior Engineer

A very qualified & accomplished hardware and network specialist, Garnett is often able to troubleshoot problems and implement solutions without ever leaving the office. For the hands-on jobs, Garnett travels to customer’s sites to assess, troubleshoot, install, repair, upgrade and more. Complex problems are welcome challenges for Garnett-although one of our youngest team members, he is an asset to the staff when it comes to elevated troubleshooting matters. Garnett signed on with Top Notch immediately after obtaining his bachelor’s degree from VCU and has been with us ever since.

John

– Installation & Electrical

An accomplished computer hardware specialist, low-voltage technician, logistics manager, and general handyman. John helps us fill a variety of internal and external needs. His cross-platform knowledge of technology, structured wiring, electrical, and construction allows us to oversee and complete large projects that other firms would partially outsource. We welcome his small-town approach to solving large-world problems. Customers have referred to him as “the most interesting person you will ever meet.”

Landon

Senior Engineer

Years ago, Landon was the star offensive lineman for the UVA Cavaliers. Today, he is a well-rounded systems and network tech with a focus on cybersecurity and compliance. Network support, complex email systems, virtual environments, and cloud infrastructures are all within a day’s work. After obtaining his degree from the University of Virginia, Landon spent a few years in corporate and government IT. With him comes a welcome perspective towards client relationships as we continue to grow and expand into new markets.

Marques

– Systems & Software Specialist

Marques filled a void by simply being able to accomplish a lot in a short amount of time. His experience stands out when it comes to the most cutting-edge technologies: cloud and virtualized environments are particular interests of his. His computer troubleshooting and people skills are also spot-on. Marques is a welcome resource to clients and staff alike.

Preston

– Operations Coordinator

Being the face of our Richmond office, Preston does his best to make sure that people around the Virginia capital get the IT service they need. With his customer service background, he’s the kind of person you would want to talk to when things break. Not only does he assist clients in Richmond, but he also assists with called, emails and scheduling for all three locations, making him an invaluable power multiplier.

Samantha

– Corporate & Medical Services

Sam started out at Top Notch at the front desk after obtaining her degree from Virginia Tech. Her love for technology and knack for fixing things has now brought her to pursue a more serious career working with machines and assisting clients all day long. A very well-rounded tech, Sam is great at everything from repairs to medical imaging devices to commercial email setups. She’s also great at training clients on how to use their equipment.

Shawn

– Manager of Internal Operations

An employee of AOL for 11 years focusing on Quality Assurance and Connectivity, he wasn’t just there to witness the birth of The Information Age.  He was among the multitude of IT professionals directly responsible for its development.  The last 8 years, has allowed Shawn to leave behind the days of spending all day in a corporate cubicle or meeting room to take an even more hands-on and proactive approach to technology by directly supporting the people that require technology to do their day-to-day jobs and to run their businesses.  With key strengths in analytical thinking and strategical planning, Shawn is often a critical asset in in-depth investigations or complex implementations; being one of the company’s experts in e-mail migrations and VOIP phone systems.

Thomas

– Senior Engineer

A valued asset to the team, Thomas has a broad and comprehensive knowledge of all our clients. Before his career at Top Notch, Thomas had worked in both academic and retail tech support, as well as a self-employed IT contractor. With his experience comes a unique perspective towards customer service-clients really love working with him. Thomas also holds a degree in InfoSys, which means he really knows his way around modern networks.