Managed IT Services
Equipment outages, data loss/compromise, or even loss of connectivity can be devastating to businesses, and it is our duty to safeguard our clients from these circumstances through our managed IT services.
Advantages of comprehensive managed IT plans
Our routine managed customers, or “maintenance clients,” enjoy the premium, comprehensive IT experience with the following benefits:
- No extra charge for 24/7 emergency support in most cases
- Daily uptime, security, and backup checks on your physical site or cloud environment—performed by a real person in addition to monitoring software
- Pre-bundled, discounted base billing rate
- Guaranteed same-day service, even if no appointments are available
- Our proven stack of cybersecurity tools and compliance strategies
- Much, much more!
Our monthly maintenance contracts include a base bundle of remote and/or on-site support services at a discounted rate. Once the bundled threshold has been reached, additional time & parts used are billed as separate line items on one convenient monthly statement.
With offices in Charlottesville, Richmond, and Washington DC, we are able to respond to our clients’ needs quickly & reliably—all with a friendly emanation of professionalism that is second to none in this industry.
Premium Offerings for Security & Compliance
If you need services that go above and beyond the standard service call, we also offer:
- Real-Time Asset Management
- Extended Detection & Response (EDR/XDR)
- Enhanced Cybersecurity for Cloud Applications
- Secure Password Manager
- Continuous Vulnerability Management (CVM)
- High-Availability Backup Solutions
Managed IT Support Services from Top Notch – What to Expect?
Network Support & Systems Administration
Top Notch, a premier managed IT service provider, will develop and build your ideal network infrastructure. Additionally, we can scale it in tandem with your company’s growth requirements and support you every step of the way. Our bread and butter since the early 2000’s.
Cyber Security
No company is too large or small to be hacked; That said, Top Notch clients tend to not get infected, breached, compromised, or overly spammed. Our four-pillar approach to information security (traditional, cloud, network, and AI) is imitated by many, replicated by none.
VPN & Remote Access
Don’t let distance or hours be barriers to retaining the best talent. With our remote access, most anyone can work from everywhere, without a degradation in performance or reliability.
Email, Hosting, & DNS Management
Today, a grey area exists in the DoL (division of labor) spectrum between IT firms, web designers, hosts, email services, and ISP’s. As the most capable, empowered, and coordinated of all parties, we will own your situation until the results you need are delivered.
Disaster & Emergency Services
When you work with one of the best managed IT service providers in the world, backups replicate all of your company’s data to multiple secure locations at every moment. Your company’s stability, sustainability, and outward posture will greatly rise as a result.
General IT Consulting
Through our managed IT services, Top Notch can function as your company’s virtual CIO, CTO, or both. With our talent base having served in both positions with municipalities and Fortune 500 companies, rest assured, we will align technology with the goals of your organization.
We’re your local computer repair shop, wherever you’re located.
For your decentralized company in the post-COVID era, we offer a nationwide mail-in computer repair service for PCs and Macs (desktops, laptops, or tablets). In addition to assisting your work-from-home staff with helpdesk issues and repairs, we can keep stock of all your technology in circulation.
When is a Managed IT Plan the Right Move?
Supersizing or Downsizing?
Today, companies hire a managed IT service provider, maintain their own internal IT department, or more than likely, employ some combination of both. So how do you pick the approach that works best for you?
Depending on the size of your company, managed IT support services will cost less and lend an outsider’s informed perspective on the big picture. Since we have over 5,000 clients, we skip the formalities and bureaucracy, and dive right into treating your company as if it were our own.
Overwhelmed with Compliance?
Top Notch Computers leverages the best technology toolset and the most knowledgeable professionals in the field. We can augment, or replace any function of your your internal IT department. The more companies utilize our managed IT services, the better they perform.
Outsourcing information technology needs has become commonplace in today’s world-from helpdesk, routine maintenance, to networking, cybersecurity, backups, and cloud management, we’re the sensible option.
Advantages of Comprehensive Managed Plans
Daily Uptime, Security, Backup Checks, and Maintenance
We want to do all things possible to protect our clients’ businesses. With managed services from Top Notch, backups, cybersecurity, and business continuity are monitored by real experts in addition to automation tools.
Guaranteed Same-Day Service
Most of the time, we adhere to a set appointment schedule that our clients are required to follow. However, there is a special benefit for our regular customers that will guarantee you receive even our on-site services the day you need them.
Discounted Base Billing Rate
All the services your company needs come at a discounted rate. Whether on a fully-managed “per seat” plan, or a co-managed “core support” plan, managed services make much more financial sense than the alternatives. .
24/7 Emergency Support
Clients on a maintenance plan from Top Notch enjoy access to our A-Team of experts, one of kind security and mobility tools, and when it comes to business IT support, they pay no extra fees for emergency services.
A long-term partnership with Top Notch Computers will benefit your company!
Interested in a premium, comprehensive IT experience?
Contact us today for an appointment.