Why Top Notch?
Virginia’s premier choice for IT support
Here for you
Founded in 1999, we are, and will always be privately held and family-owned. Completely free from venture capital and outside interests, what’s best for our customers can truly be our first priority.
Here to stay
Top Notch has weathered recessions, corporate smear campaigns, disease pandemics, and civil unrest standing tall. Partner with us, and rest assured we’ll be around to support your technology and stand behind our products for as long as you need us.
Professionals, not geeks
Our in-house team of experienced and personable field engineers, consultants, office staff, and repair techs are qualified experts with the most up-to-date training available. We are always ready to assist, with a genuine passion for what we do.
Dependable service quality
Ask around. We do a good job. Your satisfaction, return business, and referrals are priceless to us. We treat you how we would like to be treated and offer warranties on all of our work.
Peace of mind
We’re full-service. Brainstorming and implementing easy, effective solutions to meet customers’ needs. Troubleshooting and solving problems. Equipment sales. Pickup & delivery service. Answering questions and making recommendations over lunch appointments. Fighting on your behalf to resolve issues with uncooperative service providers. These are just some of the things we do for our customers on a regular basis. We deal with clients of all technical backgrounds. If your computer literacy level is low, don’t worry—we really can take care of everything for you. That’s the Top Notch difference.
Fair and affordable pricing
You will save money by working with us. Retail outlets charge a fixed price for most repair services. You often end up paying too much for too little, or for hidden charges later when they realize your problem is worse than what they thought. Your opinion of us genuinely matters and so does your return business. That’s why we never lie, sell you things you don’t need, or take advantage of your situation. We do what’s best for you, not what will cost the most.
Our pricing system is straightforward and always results in the customer receiving the best possible value for any service. We also offer a best price guarantee on any given service, so you know without a doubt that you’re receiving the best deal.
We do laptops & Macs
Most shops and retail stores just don’t have the equipment, resources, and training to accurately diagnose and repair laptop hardware problems. We specialize in this…there is almost never a need to outsource any of your equipment. This means lower prices and quicker turnaround times. As far as Macs go, many people are under the impression that Apple retail stores are the only places that can service their systems. This isn’t true. We provide a full line of hardware and software services for Apple computers. It’s also important to know that having us perform maintenance and upgrades on your Mac will not void your warranty.